The support stack
your team won't outgrow.
Tickets, email, live chat, voice, and AI search — in one workspace. Ship-ready for support teams who care about speed, security, and not feeling like they're fighting their tool.
No signup. The playground drops you straight into a fully-loaded support workspace.
Everything support touches.
One workspace, every channel, the same fast UI.
Tickets & team chat
Inbox, threads, internal notes, comments with edit history, and SLA aging — all real-time across your team.
Email-native inbox
Inbound parsing, role-based routing, reply from any address. The thread view is the source of truth.
Voice & recording
WebRTC inbound + outbound calling via Telnyx, with transcription, recording, and call-log search.
Launch planner
Multi-brand launches with a Gantt timeline, task linking, and ticket attachment so launches don't live in a separate tool.
Vault
Zero-knowledge encrypted notes with biometric (WebAuthn) unlock. Credentials never leave the device unencrypted.
AI email search
Semantic search across the entire mailbox. Find that one thread by what it was about, not what it said.
Live monitor & analytics
Aging tickets, queue health, agent throughput, CSAT. Daily/weekly/monthly leaderboards refresh automatically.
Automations
Rule builder for routing, SLAs, and assignment. Webhooks, push notifications, and integrations included.
Two themes
Glassmorphic for the eye-candy moments, Swiss Ledger for the day-job grind. One toggle, one workspace.
No fake screenshots.
Everything below is the live playground. Click into /playground and you'll be looking at the same workspace.
Launches with a Gantt timeline
Phase-based launches with milestones, ticket linking, and brand filters. Drag to reschedule, click to drill into the work item.
Team chat — channels & DMs
Internal channels for the dev team, customer-facing support sessions, and DMs — same UI, same fast keyboard nav.
Two themes. One toggle.
Glassmorphic for the keynote, Swiss Ledger for the day job.
Click around. It's the real thing.
The playground is GlassDesk running against a fictional support team called Aurora Co. Browse tickets, reply to threads, send chats, flip themes. Anything you create stays private to your session.
Open the playground